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Frequently Asked Questions

1. Do you have SecurePress installed ?

If yes, then you will have to comment out the following line in wp-config.php before editing and saving the email templates in our designer Edit wp-config.php file Find this line (edited)

define( ‘DISALLOW_UNFILTERED_HTML’, true );

Comment it out

// define( ‘DISALLOW_UNFILTERED_HTML’, true );

Save.